Terms and conditions for lead marketing services.
Effective day: November 1, 2019
THESE TERMS AND CONDITIONS (“TERMS”) ARE A LEGAL, BINDING AGREEMENT BETWEEN UPSELL LLC DBA TEO, MYA, & REVSTACK, 2011 N. Ocean Blvd. Fort Lauderdale Florida, A LEADS AND SOFTWARE AS A SERVICE PROVIDER (“WE” OR “Arlo”), AND YOU, THE PURCHASER OR RECIPIENT OF MARKETING LEADS, SOFTWARE OR SERVICES FROM US OR THROUGH THIS WEBSITE (“YOU” OR “PURCHASER”). ACCEPTANCE OF THESE TERMS IS A CONDITION TO YOUR USE OF THIS WEBSITE AND ANY LEADS, AND TO OUR PROVISION OF THE LEADS AND MARKETING SERVICES TO YOU. YOU ACCEPT THESE TERMS BY CLICKING “ACCEPT” OR SIMILAR BUTTON BELOW, WHICH WILL CONSTITUTE YOUR ELECTRONIC SIGNATURE ON THESE TERMS. YOU AGREE THAT EACH INTERACTION BETWEEN YOU AND THIS WEBSITE, AND EACH REQUEST FOR OR DELIVERY OF LEADS OR OTHER MARKETING SERVICES IS SUBJECT TO THESE TERMS. IF YOU DO NOT AGREE TO ANY OR ALL OF THESE TERMS YOU MAY NOT USE OUR SERVICES OR ACQUIRE LEADS OR SERVICES FROM US AND SHOULD NOT ACCESS THIS WEBSITE. THESE TERMS INCLUDE A MANDATORY ARBITRATION PROVISION.
Purchase of Leads
You agree to purchase from us data collected from consumers who complete an online form and submit contact information and details about their request for information for purchase loan, refi and/or other mortgage based product quotes (“leads”) that conform to the following guidelines. A lead will include only information that has been input by the individual, sourced from our housing, credit, mortgage or title data and the following lead contact information as available, unless otherwise agreed to by you and us in writing: (a) first and last name, (b) address, (c) email address, and (d) phone number. Arlo makes no representations about the quantity, sufficiency or quality of leads that it provides to you. All leads are generated through Google Pay Per Click Search, Display and Facebook advertising.
You will be charged a cost per lead of $75 and this fee may vary from deposit to deposit on a monthly basis. You agree to provide us current and valid credit card information (type, name, number, expiration date, etc.) and hereby authorize us (directly or through our agents) to charge the credit card. We require that you fund in advance your account with us in a minimum amount of $350 a week. You authorize us to make a charge against your account pre-funded balance in the amount of the fees for the leads that are delivered to you. Pre-funded balances will need to be replenished to maintain the balance at the required minimum amounts established by us from time to time. We reserve the right to not deliver leads if there is not a sufficient balance in your account to pay for the leads.
Purchases of leads are not cancellable, and fees paid are not refundable.
A lead may be rejected by you for a credit within ten (10) days of receipt if: (i) the lead includes a disconnected phone number; (ii) the lead individual is under 18 years of age; (iii) the lead is outside of the geography or not for the service expressly requested by you, where applicable, or (iv) the lead is a duplicate.
Authorized Use and Purpose of Leads
YOU AGREE NOT TO SHARE WITH OTHERS, LICENSE, RESELL, DISTRIBUTE OR OTHERWISE DISCLOSE ANY OR ALL OF THE LEADS OR SERVICES OR THE INFORMATION CONTAINED IN THEM, ALONE OR AS PART OF A LIST OR ANY OTHER DATA OR LEAD AGGREGATION, TO ANY THIRD PARTY FOR ANY PURPOSE, EXCEPT ONLY TO AN ENTITY ENGAGED BY YOU AS A CONTRACTOR FOR THE SOLE PURPOSE OF ASSISTING YOU IN CONNECTION WITH THE AUTHORIZED USE OF THE LEADS BY YOU.
It is your sole responsibility to familiarize yourself with all laws and regulations applicable to the receipt, use, storage and safeguarding of data that identifies consumers that we provide you, and to comply with them. You agree to maintain commercially reasonable physical, electronic and procedural controls and safeguards to protect any such consumer information received pursuant to these terms from unauthorized use or disclosure, including the maintenance of appropriate safeguards to restrict access to the consumer data solely to carry out the purposes for which the information was disclosed.
Warranties & Disclaimer
With respect to each purchase or receipt of leads or services, you agree and warrant that:
- the use of the leads and services and any calls and other interactions with and information provided to consumers resulting from the leads will comply with all applicable federal, state and local laws, statutes, rules and regulations, including without limitation, the Communications Act of 1934, as amended, the Telephone Consumer Protection Act (“TCPA”) and implementing regulations issued by Federal Communications Commission, the Telemarketing and Consumer Fraud and Abuse Prevention Act, the Federal Trade Commission’s Telemarketing Sales Rule, the Controlling the Assault of Non-Solicited Pornography and Marketing Act, and other federal and state laws and regulations governing the marketing, promotion, and/or sales of goods or services, including general consumer protection laws and regulations, or other consumer protection laws that prohibit unfair, deceptive, or misleading acts or practices;
- without limiting the generality of subsection (a) above, you will not make any calls to any individual listed on any federal or state national Do-Not-Call (DNC) registry unless an exemption applies;
- you will not use any lead information for purposes of determining a person’s eligibility for insurance, credit, employment or otherwise in any manner that violates the Fair Credit Reporting Act;
- you have obtained any and all required licenses, permits, and other authorizations required by any law, regulation, or government or regulatory authority to conduct your business as presently conducted, including offering and selling the products and services that are the subject of the lead;
- you have disclosed the existence of any federal or state decrees, orders, or consent agreements, and any pending formal or informal government investigations, and you further represent and warrant that if you become involved or named in any action, investigation, complaint or other proceeding by or before any governmental or regulatory authority, or any private party, you will immediately provide notice to Arlo of such action, investigation, complaint or other proceeding; and
- you will ensure that your employees, contractors and agents comply with the foregoing.
THE LEADS, MARKETING SERVICES AND THIS WEBSITE ARE PROVIDED “AS IS”, “WHERE IS”. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION, NEITHER PARTY MAKES ANY WARRANTIES TO THE OTHER, AND ALL IMPLIED, STATUTORY OR OTHER WARRANTIES ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, COMPLIANCE WITH THE LAWS, NON-INFRINGEMENT, TITLE, OR BASED ON COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT GUARANTEE THAT THE INFORMATION PROVIDED BY THE CONSUMER IS ACCURATE OR COMPLETE, OR THE RESULTS TO BE ACHIEVED FROM THE LEADS, INCLUDING ANY SPECIFIC CUSTOMER CONVERSION RATES.
YOU UNDERSTAND AND ACCEPT THAT LEADS AND CONTACT INFORMATION COLLECTED HAVE NOT BEEN SCREENED OR VALIDATED BY US AND ARE NOT GUARANTEED TO BE ACCURATE OR ERROR-FREE AND ALL RISKS OF CONDITION, USE, QUALITY, DESIGN, OR FITNESS ARE YOURS.
You agree to indemnify, defend and hold harmless Arlo and its members, directors, officers and affiliates, successors and assigns from and against any liabilities, damages, costs and expenses (including reasonable attorney’s fees) resulting from a third party claim or investigation relating to or arising from your, your affiliates’, or your or their employees’, contractors’ or agents’ activities with respect to the leads or the possession, disclosure or use thereof, including without limitation, any consumer contact or information in connection therewith, or any breach of the warranties you made above, including your warrant of compliance with TCPA, or the restrictions on use of the leads. This obligation remains in effect for a period of five (5) years from the date of each lead purchased or received by you, and remains in effect thereafter for all claims made or investigations initiated during that period.
Consent to Call
We have made a reasonable effort, based on currently understood legal requirements, to obtain the consumer’s online prior express written consent to be contacted by automatic telephone dialing systems on their mobile phones pursuant to the TCPA, and have provided to you a copy of the consent language and mechanism we use. You should determine whether the consents we have obtained are legally sufficient and comply with your internal marketing policies. Arlo makes no representations or warranties regarding such consent, including but not limited that such consent complies with the TCPA requirements or other applicable law, or that the leads can all be called.
Disclaimer and Limitations of Liability
AS A CONDITION TO THE PROVISION OF THE LEADS AND OTHER MARKETING SERVICES, WE BOTH AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, Arlo WILL NOT BE LIABLE TO YOU, YOUR AFFILIATES OR RESPECTIVE CONTRACTORS OR AGENTS OR ANY THIRD PARTY, REGARDLESS OF THE CAUSE OR ACTION, FOR: (i) ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, SPECIAL OR RELIANCE DAMAGES RESULTING FROM OR ARISING IN CONNECTION WITH THE LEADS OR OTHER MARKETING SERVICES, ANY INFORMATION WE PROVIDE TO YOU IN CONNECTION THEREWITH, THESE TERMS OR ANY MATTERS RELATING THERETO, INCLUDING WITHOUT LIMITATION LOSS OF REVENUES, PROFITS, BUSINESS OPPORTUNITY OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; OR (ii) ANY DAMAGES OF ANY TYPE, IN THE AGGREGATE AT ANY TIME, IN EXCESS OF THE AMOUNT PAID BY YOU TO US FOR LEADS UNDER THESE TERMS IN THE MOST RECENT THREE (3) MONTH PERIOD. THE LIMITATIONS AND EXCLUSIONS OF LIABILITY HEREIN SHALL APPLY EQUALLY FOR THE BENEFIT OF Arlo’S SUPPLIERS, OFFICERS, AFFILIATES, REPRESENTATIVES, CONTRACTORS AND EMPLOYEES WHEN ACTING IN CONNECTION WITH THE SUBJECT MATTER OF THESE TERMS.
YOU ACKNOWLEDGE THAT Arlo WOULD NOT HAVE ENTERED INTO THIS AGREEMENT BUT FOR THE LIMITATIONS CONTAINED IN THIS SECTION.
You or we may terminate our relationship at any time by discontinuing the provision or purchase of leads. These terms survive termination for any reason, and continue to apply indefinitely to any leads purchased or received hereunder and all matters relating to such leads or their use, including without limitation the use restrictions, warranties, indemnification, limitation of liability and mandatory arbitration provided herein.
These terms are governed by the laws of the State of Delaware. You and we agree to resolve any disputes relating to these terms, the leads or other marketing services exclusively by binding arbitration, before a single arbitrator, pursuant to the rules of the American Arbitration Association. The seat of the arbitration will be the jurisdiction where the party in the position of defendant is domiciled. The arbitrator shall be selected pursuant to the AAA rules, or otherwise as mutually agreeable to both parties. To begin the arbitration process, a party must make a written demand therefore. The decision of the arbitrator may be enforced in any court of competent jurisdiction.
Copyright 2018 UpSell LLC DBA RevStack, EliteAgent, IvyLead